Founder
Dana Edwards Manatos
Home Office Location
Pittsburgh, PA
Company Founded
1914
Began Franchising
2023
Industry
Foodservice & Hospitality
Industry Size
$1.5 Trillion
Veteran Discount
$5,000 off initial unit franchise fee
Group Health Insurance
No
Company Units Open
11
Franchise Units Awarded All Time
131
Franchise Units Awarded Last 12 Months
80
Franchise Units Open
12
Number of franchisees
50
Desire to scale / multi-unit ownership
Relationship Builder
No Industry Experience Required
Values Outstanding Customer Service
Community Centric
Sales or Management Experience

Brand Summary
MilkShake Factory® is a premium dessert destination, serving up handspun milkshakes made with housemade ice cream, as well as heritage chocolates crafted by fourth-generation chocolatiers. Having been successful in the $1.5 trillion Foodservice & Hospitality industry for over a century, MilkShake Factory is presenting the sweetest opportunity in franchising!
Beginning in 1914 as a family-run chocolate business, MilkShake Factory was spun off in 2003 as a way to bring more business throughout the year to the family’s chocolate shop. Elevated by fourth-generation chocolatiers, MilkShake Factory delivers handcrafted milkshakes and chocolates with a sophisticated yet simple operation with a culture committed to fostering a familial culture. Furthermore, MilkShake Factory has a refined and proven concept with proprietary house-made ice cream and top notch ingredients, demonstrating strong unit economics that can efficiently operate at scale, making it an enticing franchise opportunity.
* The Numbers
$476,705 - $739,508
Investment Range
$1,026,748
Affiliate Shop 1 - 2022 Gross Sales
6%
Royalty
2%
Brand Fund
$750,000
Financial Requirements
DISLAIMER: *REFER TO MOST RECENT FRANCHISE DISCLOSURE DOCUMENT ITEM 19. THIS INFORMATION MAY HAVE CHANGED SINCE FIRST PUBLISHED. WE RECOMMEND THAT YOU ALWAYS VERIFY FEES, INVESTMENT AMOUNTS, AND OFFERS FOR THE FRANCHISE OPPORTUNITY DIRECTLY WITH THE FRANCHISOR PRIOR TO DECIDING TO INVEST.
Franchise Features
Fourth generation chocolatiers
Strong leadership experience
Quality Ingredients
Housemade Proprietary Ice Cream
Community Engagement

Frequently Asked Questions
DO THEY OFFER FINANCING TO HELP BUY THE FRANCHISE?
No
WHAT KIND OF TECHNOLOGY DO THEY HAVE IN PLACE?
Scheduling, CRM, Inventory Management, Billing and Logistics
DO THEY OFFER FLEXIBLE OWNERSHIP?
Yes
DO THEY OFFER A DISCOUNT TO VETERANS?
$5,000 off initial unit franchise fee